HOW TO BOOK YOUR COLLECTION WITH TNT COURIER

Access the Book collection in Italy page on the TNT website and follow the steps below.

ATTENTION! If you have purchased 2 or more Lab4Pets KITS with the same order, you must book a SINGLE COLLECTION for all the envelopes containing the biological samples and DELIVER THEM AT THE SAME TIME to the courier

>> You cannot request the collection of one envelope at a time

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Step 1 – SHIPPING COSTS CHARGED section

• Select “ Consignee (the person who receives the shipment)”

• Leave the item “ The goods are destined for Italy” checked

• Click “ Continue

Step 2 – Section WHERE TO COLLECT

• Enter all the requested data and the address where the courier will collect the envelope with the biological sample.

NB: Under " Prefix " enter the prefix of your city for landlines (e.g. 06, 02, 011, 081...) or of your mobile operator (e.g. 320, 330, 340, 351...). In the “ Telephone ” field enter the rest of the number without the area code

• Click “ Continue

Step 3 – WHEN TO WITHDRAW section

• Set the date and time slots in which the courier can collect the envelope with the biological sample, in the morning and/or in the afternoon, using the “Morning opening hours – Afternoon opening hours” fields
NB: Each time slot for collection must be a minimum of 3 hours (e.g. Morning opening hours from 9.00 to 12.00 – Afternoon opening hours from 15.00 to 18.00).
Under "Goods availability time", enter the same time marked in the "Opening hours morning - from" field
Remember to send the sample between Monday and Friday.

• Click “Continue”

Step 4 – CONFIRMATION MESSAGES section

Enter your email to receive booking confirmation. You will be sent a code with which you can modify or cancel the withdrawal

• Click “ Continue

Step 5 – Section WHAT TO WITHDRAW

• Select the item " Packages " and indicate 1 as " Number " (even if you have purchased more than one Lab Evo KIT) .

In the “Weight” field write 0.05 Kg

In the “Length” field, write 20 cm

In the “Width” field, write 20 cm

• In the “Height” field, write 2 cm

Click “Continue”

Step 6 – SUMMARY AND CONFIRMATION section

Check carefully that all the collection data is correct and possibly save them for the next booking. If you realize that you have made something wrong, you can go back and change the information entered.

• Click “Confirm”